Enquiries and chat assistant
An AI assistant on your website, WhatsApp or Messenger answers common questions, collects details and books appointments.
AI automation
I set up AI assistants and automations that answer enquiries, write quotes and emails, process documents and connect your tools, so you and your team have more time for customers.
The same enquiries arrive by email and WhatsApp, the same questions need the same answers, data is copied from one tool to another and quotes are put together by hand. Those are hours every week that can be won back.
AI automation takes over those steps. An assistant answers common questions and collects details from the customer, AI drafts the first version of a quote or email, and automation moves data where it needs to go and reminds you of what is waiting.
I start with the one process that takes you the most time, set it up, measure the time saved and only then move on. I use the same automations in my own business every day.
What I automate
Most businesses start with one of them and see the difference within a few weeks.
An AI assistant on your website, WhatsApp or Messenger answers common questions, collects details and books appointments.
AI prepares quotes, email replies and documents from your templates, and you just check and send.
Extracting data from invoices, orders and forms and entering it into spreadsheets, a CRM or accounting.
The tools you already use talk to each other: website, email, calendar, CRM, online store and social media.
Six things every project has, whatever its size.
We go through how work flows today and find the steps that repeat and eat time.
The assistant knows your services, prices and rules and answers in your company's tone.
I connect the automation to email, calendar, CRM, online store and other tools.
For important steps, such as sending a quote, automation prepares and you approve.
Customer data is processed securely and in line with GDPR.
I track how many enquiries and tasks the automation handles and how much time it gives back.
The first automation is usually running within two to three weeks.
On a free call we find the process that takes you the most time.
I describe how the automation will work, which tools it connects and how much time I expect it to save.
I set up and test the automation on real examples from your work.
I put it into use, track the results and refine it to fit how your team works.
I was sceptical at first, but after the first 90 days I noticed more enquiries and more calls. Since then it has only got better and I have more work than ever.
I had no idea about ranking on Google. I felt the difference in the second week, and now I am number one in my city.
For years I paid for ads and always worried whether there would be work next month. Since we reached the top of Google that worry is gone, customers come on their own.
I knew how much Google is worth for new clients, but I had neither the time nor the know-how. Matija did it all for me and the results show, I no longer rely only on referrals.
I can't believe how fast it went. In two months we jumped from 31st to 2nd place, the phone keeps ringing and I had to hire a new worker.
If your question is not here, ask me directly on a free call.
AI automation uses artificial intelligence and connected tools for repetitive work such as answering enquiries, writing quotes and copying data. Your team then has more time for work that needs a person.
The assistant answers from the information I set up: your services, prices and rules. For questions it cannot answer it passes the customer to you, and you can review every conversation.
AI automation handles one or a few specific processes on top of the tools you already have. If you need a whole new system, such as a CRM or work orders, I build that as custom software.
The first automation is usually running within two to three weeks, depending on how many tools need connecting.
The price depends on the process and the number of integrations. On a free call we find what would save you the most time and you get a specific offer.
On a free 30 minute call we go through your day and I suggest a first automation that gives you back hours every week.
A few questions before your free strategy call
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One last step: pick a time.
The free strategy call takes 30 minutes. Choose a time that suits you in the calendar below.
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Common questions
Any business that wants more clients and more profit: restaurants, rentals and tourism, estate agencies, clinics and practices, construction companies, online stores, service businesses and trades. I work with businesses whose customers come from one city and with those that sell across Croatia and abroad.
No. The office is in Viškovo near Rijeka, and clients come from Zagreb, Split, Zadar, Pula, Osijek and other cities. I am happy to meet businesses from Rijeka and the area in person, and I work with the rest of Croatia online, by phone, email or video call.
It depends on the service. Ads bring enquiries as soon as a campaign starts, local SEO usually shows movement in the first few weeks with a 90 day target for the top three, and a new website is ready in two weeks to a month, depending on the scope.
The price depends on the service, your city and how strong the competition is in your industry. That is why the first step is a free 30 minute call, after which you get a concrete offer with no obligation.
No. The minimum term is three months, because that is when results really show. After that you stay only if you are happy.
I run all the work, from the first call to the weekly report. You always know who you are talking to and who to call when you need something.
Every week you get a report with rankings, calls, enquiries and the work done. We track the numbers that matter for your business, so you always see what you got for your money.
Yes. Some clients start with ads, some with local SEO or a new website, and add other services once they see results. Others hand me their whole marketing straight away. On the call I suggest what makes the most sense to start with.
Both. As a digital marketing agency I run SEO and local SEO, social media, content and email marketing, websites and online stores, and CRM and AI automation, and as an advertising agency I run Google, Meta, TikTok, LinkedIn and ChatGPT ads. It all lives in one place, so the channels support each other.
No. We work with what you already have, and your reviews, photos, website and ad account history stay yours. We build on what brings enquiries and change what does not.
Everything we do follows Google's and Meta's rules, with no bought reviews, fake profiles or questionable tactics. We build your profile, ads and website on what Google and customers reward: complete details, real reviews and a clear offer.
For local SEO, not necessarily: many clients have no website and still rank first, because your position on Google depends mainly on the profile. For ads, an online store and bigger growth, a site that turns visitors into enquiries pays off quickly, so we build those too.
Marketing is a living market. Competitors change their ads and offers, Google changes its results, and campaigns, your profile and social media need regular work to bring enquiries. Clients usually tell us the investment pays back within the first weeks.
You don't. You get regular reports with exact numbers: enquiries, calls, ad results, Google rankings and the work done, compared with the previous period.
One negative review matters far less when you have enough positive ones. We help you set up a system where happy customers leave reviews regularly, so a bad one naturally fades into the background.
Saturated industries are our favourite. More competition also means more searches, and more searches mean more potential customers for you once ads, Google and your website start bringing them to you.
Your website, content, profile and reviews stay yours, and your Google ranking does not drop right away, because the work builds lasting authority. Ads stop when you switch them off. We still recommend continuing, because competitors do not stand still.
That question isn't on the list, but the AI assistant can answer it.